Refund Policy

1. Our Commitment

We want you to be completely satisfied with your learning experience. If a course does not meet your expectations, you may request a refund in accordance with the guidelines below.

2. Eligibility Criteria

To qualify for a refund, your request must satisfy the following conditions:

• The request is submitted within 7 days of your initial purchase date.
• You have completed less than 20% of the course lessons.
• You have not downloaded course completion certificates or restricted source files.

3. Non-Refundable Scenarios

Refunds will not be issued in cases of:

• Accounts that have violated our terms of service or code of conduct.
• Purchases made with promotional coupons exceeding 50% discount.
• Requests submitted after the 7-day eligibility window.

4. How to Request a Refund

To request a refund, please submit a ticket through our Support Center with your order number and registered email address. Our team reviews all requests within 48 business hours.