Question 1

Who are these courses for?

Accepted Answer

Anyone who wants to learn video editing, motion graphics or content creation, from complete beginners to editors who want a professional workflow. Each course page shows its level so you can pick the right starting point.

Question 2

Can I try a course before paying?

Accepted Answer

Yes. Most courses have free preview lessons you can watch without enrolling, so you can see the teaching style and the level first.

Question 3

What language are the courses in?

Accepted Answer

The courses are taught in Bangla. Each course page shows its language next to the level.

Question 4

Do I need expensive software or a powerful computer?

Accepted Answer

Each course lists what you need in its “Before you start” section. Some courses, like mobile editing, only need your phone.

Question 5

How do I enroll in a course?

Accepted Answer

Open the course, choose Enroll and pay with bKash, Nagad, a card or mobile banking. Once the payment is confirmed, the course appears under My learning.

Question 6

I paid manually. When will my course unlock?

Accepted Answer

Manual payments are checked by our team. Your course unlocks as soon as the payment is verified, and you get a notification when it does. You can follow the status under Orders.

Question 7

Can I use a coupon?

Accepted Answer

Yes. If you have a coupon code, enter it at checkout before you pay and the discount is applied to the price.

Question 8

Can I get a refund?

Accepted Answer

Refunds follow our refund policy, which explains when a refund applies and how to ask for one.

Question 9

How long do I have access?

Accepted Answer

Each course page shows its access period, either lifetime or a set number of days. You can rewatch lessons as often as you like while your access is active.

Question 10

Can I learn on my phone?

Accepted Answer

Yes. Lessons work on phones, tablets and computers, and your progress is saved to your account on every device.

Question 11

What if I get stuck on a lesson?

Accepted Answer

Ask right under the lesson. The team answers questions there, so others with the same problem can find the answer too.

Question 12

How does homework work?

Accepted Answer

Some lessons include homework. Submit your work from the lesson page and a mentor reviews it and leaves feedback. If something needs changes, you can update it and submit again.

Question 13

Will I get a certificate?

Accepted Answer

Courses with certificates award one when you complete every lesson. You can find all of yours under My certificates.

Question 14

Can someone check that my certificate is real?

Accepted Answer

Yes. Every certificate has its own public link and code that anyone can open to verify it.

Question 15

I forgot my password. What should I do?

Accepted Answer

Use “Forgot password” on the sign-in page to get a reset link and choose a new password.

Question 16

How do I keep my account secure?

Accepted Answer

In Settings → Security you can change your password, turn on two-factor authentication or add a passkey. Settings → Devices shows where you're signed in.

Question 17

How do I contact support?

Accepted Answer

Send us a message from the contact page. We reply by email during support hours.

Frequently asked questions

Getting started

Payments & enrollment

Learning

Certificates

Account & support

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